From open-road emotion to a real reason to act.
Two paid-social examples frame motorcycle insurance in different moments: the promise of protection wherever the ride leads, and a time-sensitive call-to-action about locking in savings early.
Mark brings solid strategy, storytelling and a human perspective to complex products, with a focus on personal lines insurance communications that feel clear, relevant and real.
Explore selected workA curated look at campaign and customer-journey examples across motorcycle, educator and personal auto insurance.
Two paid-social examples frame motorcycle insurance in different moments: the promise of protection wherever the ride leads, and a time-sensitive call-to-action about locking in savings early.
Customer testimonials and a friendly grassroots approach become the organizing idea across the campaign, pairing educator stories with a direct invitation to explore potential savings and request a quote.
The supplied email examples span acquisition, unfinished quote retargeting, customer retention loyalty acknowledgment, brand reassurance and renewal.
Campaign examples are presented as supplied for portfolio review. Contribution notes reflect Mark’s responsibilities as provided for each project.
Strategy minded.Mark is a creative strategy supervisor and copywriter specializing in personal lines insurance, creating ideas and work that calls for equal parts clarity, empathy and persuasion.
His background includes experience at Plymouth Rock on the parent brand, Rider and Teachers’ Insurance Plan, as well as at Grey Advertising and Landor. The work is connected to brands including P&G Prestige Fragrances, CoverGirl, Clairol, and Wella. Across categories, the through-line is simple: find the human truth, then make it easy to understand, relevant and hard to ignore.
Insurance
Customer journeys
Brand voice
Plymouth Rock
Landor
Grey Advertising
Plymouth Rock
Rider Insurance
Teachers’ Insurance Plan
For opportunities, collaborations or a closer look at the work, get in touch.
Two paid-social examples frame motorcycle insurance in different moments: the promise of protection wherever the ride leads, and a time-sensitive call-to-action about locking in savings early.
Build relevance with bikers while supporting quote consideration.
Adventure, coverage breadth and purchase timing.
Campaign examples supplied: Responsible for concept development, image sourcing and copywriting.
Customer testimonials and a friendly grassroots approach becomes the organizing idea across the campaign, pairing educator stories with a direct invitation to explore potential savings and request a quote.
Turn customer experience into relevant social proof for educators.
Create a grassroots, teacher-led approach that builds trust, drives advocacy, and inspires adoption through the power of peer-to-peer recommendations.
Campaign examples supplied: Responsible for concept development, image sourcing and video producing, and copywriting.
The supplied email examples span acquisition, unfinished quote retargeting, customer retention loyalty acknowledgment and brand reassurance and renewal. Each message is adapted to a different stage in the customer journey.
Reiterate value proposition and encourage prospects and customers to take the next step in the journey.
Savings, value, recognition and ongoing reassurance.
Campaign examples supplied: Responsible for concept development, image sourcing and copywriting.



